Refund policy

We stand behind every jar with a 30-day money-back guarantee. If LiftLab isn't for you, we'll make it right.

To start a return, email hello@liftlabgummies.com within 30 days of delivery with your order number. We'll reply with a prepaid shipping label — return shipping is on us. Returns go to LiftLab Foods Inc., 4124 Quebec Ave N, New Hope, Minnesota 55427.

What's eligible: Unopened jars can be returned for a full refund, no questions asked. Already opened a jar and it's not for you? Our satisfaction guarantee still covers your first order — reach out and we'll refund it.

Damaged or incorrect orders: If your order arrives damaged, or you received the wrong item, contact us right away with a photo, and we'll send a replacement free of charge — no need to return the original.

Refunds: Once we receive your return, we'll inspect it and email you a confirmation. Approved refunds are issued to your original payment method within 10 business days.

Exchanges: We don't process direct exchanges. If you'd like a different product, start a return for your original order and place a new order for the item you want.

Subscriptions: You can pause, skip, or cancel your Subscribe & Save plan anytime from your account or by emailing us — no fees, no hassle.

Questions? Email hello@liftlabgummies.com and a real person will help.